Information Collection and Use
Personal Information We Collect
When you interact with us, we may ask you to supply us with Personal Information. For example, we may collect Personal Information when you:
• Use our Services, including our Website, or use/download any of our Apps,
• Request quotes, support, information, or access to our information, products and services,
• Download Content, software or a software update,
• Subscribe to newsletters, promotional emails, alerts, updates or other materials,
• Register for webinars or other content offers, or
• Contact Us
Our Use of Your Personal Information
We mainly use your Personal Information, either alone or in combination with other information, so that we can provide, enhance and personalize our services and our marketing efforts.
The following are examples of a variety of ways that we may use your Personal Information. We may use your Personal Information:
• To provide you with the best customer experience possible,
• To provide the products and services you purchase, respond to your questions, and carry out the transactions you have requested,
• To communicate with you regarding updates, offers, orders, and promotions,
• To help us develop, customize, deliver, support and improve our services, products, content, and advertising,
• To help authenticate any account you create with us,
• To administer promotions,
• To serve advertisements on our Website,
• To protect the rights or property of LivProtein or our users and prevent fraud and other prohibited or illegal activities,
• To protect the security of our products, services, and business,
• For our internal purposes (such as auditing, data analysis, and research to improve our products, services, and communications), or
• Otherwise as disclosed prior to the collection of information.
If you decide at any time that you no longer wish to receive communications from us, please follow any unsubscribe instructions that may be provided in our communications to you, or update your user preferences via e-mail subscription management tools on our Website. Please note that we may use your Personal Information to contact you with important notifications such as notices with respect to purchases, safety, or changes to our terms, conditions, and policies; you may not opt out of these notifications.
Blogs, Social Media and other Public Forums
Collection and Use of Non-Identifying Information
We may collect, use, transfer, and disclose information in a form that does not personally identify you (“Non-Identifying Information”) for any purpose. Non-Identifying Information can include certain Personal Information that has been de-identified; that is, information that has been rendered anonymous.We and/or our third party service providers obtain Non-Identifying Information about you from information that you provide us, either separately or together with your Personal Information. We and/or our third party service providers also automatically collect certain Non-Identifying Information from you when you access our Service.
Certain Non-Identifying Information about you would be considered a part of your Personal Information if it were combined with other identifiers in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying information. We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other users or sources to attempt to provide you with a better experience, to improve the quality and value of our products and services, and to analyze and understand how our products and services are used. We may also use the combined information without aggregating it to serve you specifically.
Cookies -A cookie is a small data file transferred to your computer (or other device) when it is used to access our Service. Cookies may be used for many purposes, including to enable certain features of our Service, to better understand how you interact with our Service and to monitor aggregate usage by visitors and online traffic routing. You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the online services you visit. If you do not accept cookies, however, you may not be able to use all portions of our Service or all functionality of our Service.
Click-Through URLs. In some of our e-mail communications, we use a “click-through URL” linked to content on our websites. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our Website. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
App Identifiers-Certain of our Apps may include a unique application number that is not associated with you. This number may be sent to us when you install or uninstall Apps or when such Apps periodically contact our servers (for example, to request automatic software updates).
Third Party Advertising Technology
Our Service may use third parties such as network advertisers to serve advertisements and may use traffic measurement services to analyze traffic. Third-party ad serving enables advertisements to be targeted to you for products and services in which you might be interested.
Third party ad network providers, the advertisers, the sponsors and/or traffic measurement services may themselves set and access their own cookies and other technologies on your personal computer and/or device and track certain behavioral information regarding users of your personal computer and/or mobile device. These third party cookies and other technologies are set to, among other things:
(a) help deliver advertisements to you that you might be interested in;
(b) prevent you from seeing the same advertisements too many times;
and (c) understand the usefulness to you of the advertisements that have been delivered to you.
INFORMATION SHARING AND DISCLOSURE
Our Service Providers and Other Third Parties
We may engage third party companies and individuals to perform services on our behalf (e.g., without limitation, software maintenance services, advertising serving technologies, e-mail service providers, delivery services, database management, web analytics and other services). These third parties may have access to your Personal Information. If they do, this access is provided so that they may perform these tasks on our behalf and they are not authorized by us to otherwise use or disclose your Personal Information, except to the extent required by law. In addition, if you choose to participate in certain of our programs or to receive certain content we make available (e.g., webinar programs), we may share your Personal Information with participating sponsors, content providers, and related vendors in connection with such programs and content.
Compliance with Laws, Legal Process and Authorities
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of us or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
LivProtein processes personal information on our servers in the United States of America. Your Personal Information may be transferred to, and used, in locations outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. You hereby consent to such transfer and use in all respects.
Circumstances may arise where, whether for strategic or other business reasons, we may sell, transfer or otherwise disclose some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. It’s LivProtein’s practice to seek appropriate protection for information in these types of transactions.
Changing or Deleting Your Information
LivProtein has implemented technology, management processes and policies to help maintain data accuracy. LivProtein makes good faith efforts to provide individuals with reasonable access to Personal Information that they have provided to LivProtein and the reasonable ability to review and correct it or ask for deletion, as applicable, if it is not otherwise required to be retained by law or for legitimate business purposes. To view and change Personal Information that you have directly provided to our Service, you can follow the instructions on the Website, or contact LivProtein in writing at firstname.lastname@example.org Please note we may retain server/backup copies of all such data, and that we may decline to process change or deletion requests that we deem to be unreasonable, or require disproportionate technical effort, or jeopardize the privacy of others.
We employ appropriate security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. These security measures include administrative, technical, and physical precautions to safeguard your Personal Information against loss, theft, and misuse. Please be advised, however, that while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction or inadvertent disclosure of your personally identifiable information.
Third Party Products and Services
Our Service contains links to, or content from, third party websites and other products and services. The fact that we link to a website or display an advertisement or other third party content is not an endorsement, authorization or representation of our affiliation with any of those third parties, nor is it an endorsement of their privacy or information security policies or practices.
We do not exercise control over third party websites, products or services. These other products and services may place their own cookies or other files on your computer or other device, collect data or solicit personal information from you. Other persons and entities follow different rules regarding the use or disclosure of the information you submit to them or they collect from you. We encourage you to learn about the privacy practices of those third parties.